Support, services, consulting
PowerDNS is pleased to offer various levels of support, ranging from entry-level office hours service via email to 24/7, SLA backed support via all means available (telephone, skype, instant messaging, remote logins).
In addition, remote diagnostics are provided over secure shell (SSH), VPN (OpenVPN, IPSEC or Cisco) or shared desktop (Webex).
Services, Consulting, Migration
We provide professional services together with our PowerDNS Certified Consultants.
Services include deployment, integration, validation, upgrades and migration.
Professional services are provided remotely and on-site and are billed by the day. We have consultants that are fluent in Dutch, English, German, French and Spanish.
Enhancements on request
PowerDNS is open source software and although we already provide a large set of features, it may be that functionality you need is not part of PowerDNS.
If this is the case, we can provide enhancements on request and can add the features you need.
A full palette of training is available, for more details please visit the training page. Training is only available for supported customers.