PowerDNS Privacy Policy

 

(Last updated: April 2023

We are pleased that you have chosen to visit this website and are interested in our products. The protection of your personal information during your visit to our website is important to us. We undertake to protect your privacy and to treat your data confidentially and in accordance with applicable law, particularly the EU General Data Protection Regulation (GDPR). 

With this Privacy Policy, we would like to inform you which categories of your personal data will be collected and processed by PowerDNS during your visit. We also would like to share the purposes these data will be used for. Changes of legal circumstances or internal corporate processes can make it necessary to adjust this privacy policy (rights are accordingly reserved) from time to time. If possible, please re-read this Privacy Policy each time you visit our website.

 

1. Personal Data

‘Personal data’ means any information relating to an identified or identifiable natural person. An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

Although you can basically use this website without disclosing your identity to us, during your visit to this website some personal data will be collected in order to provide you with certain features and functionalities of the website. The collected data is described in detail in the respective sections below. For example, in the event that you register for one of our personalized services or would like to send us a message (e.g., via our contact form) we will ask you for your name and your e-mail-address in order to be able to respond to your requests. In such case, Art. 6 par. 1 lit. b EU General Data Protection Regulation (GDPR) is the general legal basis which allows us the processing.

In any case, the decision on whether you want to provide this information to us is in your sole discretion. Please be aware that without providing this information some of the services offered on our website will not be working (see below for details). In the event that you do decide to disclose personal data to us during your visit to our website, Art. 6 par. 1 lit. a EU – General Data Protection Regulation (GDPR) will be the general legal basis.

The following processing activities can be found on our website:

 

1.1 Logfiles

On the occasion of your visit and use of this website and every time you request a file, our web server saves data about these accesses in a report file. The set of data could contain the following information:

  1. domain name or IP-address of the remote host,
  2. result of the access (file transferred; file not found etc.)
  3. date and time of the access
  4. amount of transferred data
  5. browser type and version
  6. operating system
  7. used language and name of the internet service provider
  8. website from which the file was accessed
  9. saved cookies for the accessed domain
  10. device identifier
  11. UserID
  12. IP address
  13. user password

We collect these logfiles solely to provide the service (website functionalities, e.g., retention of your session) and due to legitimate interests, such as system security, troubleshooting, to optimize our web presence and job offers on our landing pages. The legal basis for this processing activity can be seen in Art. 6 par. 1 lit. f EU General Data Protection Regulation (GDPR).

 

1.2 Contact 

If you contact us via one of our contact forms, you have to provide the information marked with an asterix in order to be able to use the feature.

This information is required in order to process the contact request. 

Your consent in accordance with Art. 6 par. 1 lit. a EU General Data Protection Regulation (GDPR) is the general legal basis.

In the event that you decide to disclose further personal data within the contact form, Art. 6 par. 1 lit. a EU – General Data Protection Regulation (GDPR) will be the general legal basis.

Regarding the contact form process on our website, our landing pages for marketing campaigns and for mobile phone campaigns, we are working together with our supplier Hubspot lnc. Learn more below section 1.5. of this Policy.

Regarding contact forms for mobile campaigns, we are furthermore working together with our supplier Juxo LLC; Woodway Dr; Houston, Texas 77056, USA. Juxo is a consultant company which supports us in marketing campaigns.

Data may be transferred to the USA as part of processing by Juxo. A data protection agreement was concluded with Juxo, outlining the technical and organizational means for data security. 

 

1.3. Job Application Form

When using the job application form, we collect the following information:

  1. first- and last name
  2. email address
  3. title
  4. CV information

Your consent in accordance with Art. 6 par. 1 lit. a EU General Data Protection Regulation (GDPR) is the general legal basis.

 

Furthermore, you can provide additional information at your discretion:

  1. street
  2. zip code
  3. city
  4. mobile phone number
  5. picture
  6. desired salary
  7. certificates
  8. cover letter

Your consent in accordance with Art. 6 par. 1 lit. a EU General Data Protection Regulation (GDPR) is the general legal basis.

Regarding the application process, we work together with our supplier SAP Deutschland SE & Co. KG,Hasso-Plattner-Ring 7, 69190 Walldorf, Germany, who offers an adequate level of data protection and data security. 

Our job application form runs on a landing page operated for us by SAP. As part of your application via this landing page, due to legitimate interest log files are also tracking from which website you accessed the job application form. This helps us to improve our job advertisements. The legal basis for this processing activity can be seen in Art. 6 par. 1 lit. f EU General Data Protection Regulation (GDPR). Further information can also be found under point 1.1. within this Privacy Policy.

Detailed information on infrastructure and organizational security as well as data protection and compliance of SAP is available under

https://www.sap.com/germany/about/trust-center.html

Furthermore, we generally do not transfer any of the information mentioned above to third parties, unless we are required to do so by applicable law or have a valid legal basis for such transfer, such as your consent.

However, in certain cases we have to comply with inquiries made by third parties and transfer your information to them, e.g., transfer to the law enforcement authorities if a crime is suspected. For this purpose, Art. 6 par. 1 lit. c-e EU General Data Protection Regulation (GDPR) is the general legal basis since processing the data is either a legal obligation, mandatory to protect your vital interests (e.g., prevent data abuse) or the processing is carried out in the public interest or in the exercise of the public duties of an official authority.

 

1.4 Newsletter

You may register for our newsletter using our website or landing pages for marketing campaigns. This requires providing us with your email-address. After you signed up for the newsletter, we will send you an email in which you will be asked to verify your email address (double opt-in). After you confirmed your interest and the correctness of your data by clicking on the link that is sent with the double opt-in email, we will put your email address on our newsletter list. 

You can opt-out from the newsletter at any time by clicking the respective link provided at the bottom of each newsletter. In case you do not want to opt-out using the respective link, you may submit a message to one of the addresses stated below under No. 8.


For the newsletter registration and mailing list, we process the following data.

  1. e-mail address 
  2. name (not required)

We are not able to process your registration without collecting your email address. The legal basis is Art. 6 par. 1 lit. a EU General Data Protection Regulation (GDPR).

Regarding the newsletter process we are working together with our supplier Hubspot lnc. Learn more below section 1.5. of this Policy.

The data will be deleted as soon as you opt -out from the newsletter.

 

1.5 CRM/CMS by Hubspot

Concerning customer relationship and content management services we are working together with our supplier Hubspot lnc., 25 First Street, Cambridge, MA 02141 USA. Hubspot is an integrated software solution that we use to cover various aspects of our online marketing. This includes contact form processes on our website and our landing pages as well as marketing campaigns, including mobile phone campaigns and newsletter shipping.

Data may be transferred to the USA as part of processing by Hubspot. The security of the transmission is ensured by the so-called Standard Contractual Clauses. If the Standard Contractual Clauses are not sufficient to establish an adequate level of security, your consent pursuant to Art. 49 (1) a GDPR may provide the legal basis for the transfer to third countries. Please refer to the section "1.2. Contact" for more information. 

Furthermore, Hubspot offers numerous measures to secure data. Detailed information on infrastructure and organizational security as well as data protection and compliance of Hubspot is available under

https://legal.hubspot.com/security   (Here you can also download a Security Overview)

and under:  

http://legal.hubspot.com/de/privacy-policy

 

1.6 Cookies

Our website and landing pages use cookies in order to make visiting our website and landing pages attractive for you and to enable the use of certain functions (technically necessary cookies). Cookies are small text files that are stored on your computer or device. Most of the cookies used by us will be deleted from your hard disk after the end of the browser session (so-called session cookies).

We also use permanent cookies, which are primarily used to provide you, the visitor, with permanently recurring settings. Those cookies also allow us to analyze the visitor's user behavior, but only within the framework of the cookies' period of validity and if you comply.

Further information can be found under point 1.6.1 and point 1.6.2 within this Privacy Policy.

Following applicable law all data is saved exclusively in a pseudonymised form (at most) without any direct personal reference. This enables us to update our website to address your individual preferences. 
You can opt-out of future data collection and storage through cookies at any time.

You can prevent the storage of cookies on your computer or device by making the appropriate changes to your browser settings so that cookies are not accepted or so that you are notified before accepting cookies. However, this can limit functionality of our website and our services.

There is always a link present with which you can object to cookies from other providers or third parties. If you do not consent or declare your objection, the providers set an opt-out cookie that prevents any further data being recorded on your computer or device. If you would like to retain your right to objection, you should not delete the opt-out cookie. 

You will have to complete the opt-out process again if this cookie is deleted later, e.g., by deleting or clearing your browser settings.

Furthermore, you can manage data collection and storage by many other services. More details are cited here: www.networkadvertising.org/choices/ or http://www.youronlinechoices.com/de/praferenzmanagement.

1.6.1. Hubspot

We use services of our supplier Hubspot Inc. (learn more below section 1.5. of this Policy) for analytical, functional, and marketing purposes on our website and our landing pages for marketing campaigns. In this context, a cookie is set which is stored on your computer and which enable us to analyse your use of the website or landing page. The information collected (e.g., IP address, geographical location, type of browsers, duration of the visit and the pages called up) are evaluated by Hubspot on behalf of us e.g., in order to generate reports about the visit and the pages of us visited, to personalize and optimize your experience as well as remember your chat history or make advertisements more engaging and valuable. You can find more information about cookies at any time by clicking on the cookie settings link below.

The legal basis of the processing is your consent according to Art. 6 par. 1 lit. a EU General Data Protection Regulation (GDPR).

If you wish to opt out for the future, you may do so by clicking on the button (Cookie Preferences) below at any time. In this case a so called opt-out-cookie will be placed within your browser so that Hubspot will not collect any session data.


The data will be only stored for as long as it is necessary for the purpose of the procession. The data will be deleted as soon as it is no longer needed for the processing purposes. 

 When you enter our website our landing pages, you will also see a pop-up banner explaining the use of our cookies and containing a link where you can change your cookie settings. Please note that deleting your browser settings would lead to a reactivation of the Hubspot cookie and consent will be asked again within the cookie banner during a further visit to the website or landing page as stated above.

 

2. Rights to information, rectification, erasure and restriction of processing
 

Upon request, we will confirm what kind of personal data of yours, if any, is currently stored on our servers, the purpose of storing as well as the envisaged period for which the personal data will be stored and, if any, the recipients to whom the personal data have been or will be disclosed. You will find our contact details below.

If your personal data we have stored on our servers is out-of-date or inaccurate, we will correct it promptly upon your request. Additionally, you have the right to have incomplete data completed.

If requested, we will promptly erase your personal data, unless prohibited by law, and then we will restrict the respective data. Besides we will delete your personal data if it is no longer necessary in relation to the purposes for which they were collected and stored, if you withdraw consent on which the processing is based or if the personal data have to be deleted for compliance with a legal obligation in Union or Member State law to which we are subject to.

Furthermore, you have the right to request restriction of processing if the accuracy of personal data is contested for a period enabling us to verify the accuracy of the personal data, if the processing is unlawful, if we do not need the personal data anymore for the purposes of the processing but they are required by you for the establishment, exercise or defense of legal claims or if you objected the processing as long as the verification if legitimate grounds of us override yours is pending.

 

3. Right to lodge a complaint with a supervisory authority

Furthermore, you have the right to lodge a complaint with a supervisory authority, in particular in the EU Member State of your habitual residence, place of work or place of the alleged infringement.

 

4. Right to object

You have the right to object at any time to processing of personal data on grounds relating to your particular situation which is based on point (e) or (f) of Article 6(1) of the EU General Data Protection Regulation (task carried out in public interest or processing in purpose of legitimate interest) or if the personal data is processed for direct marketing purposes.

If you have objected, we will no longer process the personal data unless on our side legitimate interest for the processing prevail your interests or for the purpose of establishment, exercise, or defense of legal claims. If you have objected to the processing of personal data due to direct marketing purposes, we will no longer process this personal data for those purposes. 

To declare your objection, you may submit a message to the addresses stated below under No.8.

 

5. Right to data portability

Upon request, we will provide you with the personal data you have provided to us in a structured commonly used and machine-readable format and ensure you will be able to transmit those data to another controller.

 

6. Links to other websites

Our website contains hyperlinks to websites of other parties. These websites may possibly use cookies or collect personal data. As we have no influence on whether these parties adhere to our privacy policy or not, we cannot point out the relevant aspects. This privacy policy is only valid for our website. Links to other websites from this site are not included.

 

7. Data security

We are always seeking to process your personal data by taking all technical and organisational possibilities in a way so that it is not accessible to third parties. If you contact us e.g. via e-mail or our contact form, full data security cannot be guaranteed. We recommend sending confidential information by letter post only.

 

8. Contact

We are always seeking to process your personal data by taking all technical and organisational possibilities in a way so that it is not accessible to third parties. If you contact us e.g., via e-mail or our contact form, full data security cannot be guaranteed. We recommend sending confidential information by letter post only.

 

You may contact the data protection department under:

 

PowerDNS.com B.V. 
Koninginnegracht 5
2514 AA Den Haag
The Netherlands


E-Mail: dataprotection@powerdns.com

You can also contact our Data Protection Officer:

Dr. Sebastian Heep
Deputy: Ariane Jung

Planit//Legal Rechtsanwaltsgesellschaft GmbH
Jungfernstieg 1
20095 Hamburg
gdpr@powerdns.com